Yellowhead Regional Library offers assistance when you experience critical service outages outside of normal work hours. The after-hours emergency support number should only be called if the problem encountered results in a library being unable to carry out critical functions, defined as:
A problem with a single item (e.g., locked record) does not constitute an emergency. This should be directed to YRL staff to be resolved the next business day.
Service is available:
Monday through Thursday |
4:30 p.m. - 8:00 p.m. |
Friday |
4:30 p.m. - 6:00 p.m. |
Saturday |
9:00 a.m. - 5:00 p.m. |
Sunday |
1:00 p.m. - 5:00 p.m. |