YRL vans travel thousands of kilometers delivering hundreds of thousands of items. You are integral to keep everything running smoothly.

Know your delivery day. While this will rarely change, delivery calendars are available if you are unsure.
Contact YRL at delivery@yrl.ab.ca if you have any upcoming library closures so the delivery can be postponed.
Contact YRL in advance if you are sending any special equipment that may require extra packaging.
If you need supplies, contact supplies@yrl.ab.ca.

Items being sent on the van run must be packaged in YRL blue bins or similar-size cardboard boxes.
Bins should not be filled above fill mark and weights cannot exceed 35 lbs.
Intra- and interlibrary loans (ILLs) must have visible labels displaying the library name and region.
Audio-visual items being sent to non-YRL libraries should be packaged with adequate protection, e.g. bubble wrap, cardboard mailer with labels on the outside of protective wrapping.

Bins and boxes may be stacked up to five high for safety, with a 30-inch clearance to ensure easy pickup.
If you have more than five bins, create a second stack.
Avoid making the driver use stairs wherever possible.
Ensure pathway to pickup/delivery zone is clear of furniture, shelving, etc. A minimum of three feet clearance is necessary for drivers to maneuver hand trucks loaded with bins.
For the safety of the drivers, ensure van parking and entrance to library’s delivery area is free of snow and ice.
If possible, have door stoppers installed so that doors may remain open while driver is delivering to ease access into library location.

Ensure everything is ready to go ahead of time as drivers have less than 15 minutes for each delivery.
Extra blue bins are available upon request, ask the driver for more or contact YRL.

Empty blue bins as soon as possible and check in all new materials and ILLs.
Remove labels on outside of blue bins and place them inside the bin for return to YRL.
Get bins ready for the next delivery.

Yellowhead Regional Library