Communication

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The 5 languages of appreciation in the workplace : empowering organizations by encouraging people

The 5 languages of appreciation in the workplace : empowering organizations by encouraging people

Chapman, Gary D., 1938- author
2019

"You appreciate your coworkers, but do they feel appreciated? In today's workplace it is crucial for employees to feel valued. But that's a challenge when you and your employees communicate appreciation differently. Dr. Gary Chapman and Dr. Paul White help you: Elevate employee engagement by making your staff feel truly valued ; Decrease turnover and increase loyalty with your employees and supervisors ; Reduce cynicism and create a more positive work environment."-- (Source of summary not specified).

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High-impact tools for teams

High-impact tools for teams

Mastrogiacomo, Stefano, author.
2021



The librarian's guide to homelessness : an empathy-driven approach to solving problems, preventing conflict, and serving everyone

The librarian's guide to homelessness : an empathy-driven approach to solving problems, preventing conflict, and serving everyone

Dowd, Ryan, author
2018

"Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials" -- Provided by publisher.

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The mentor's guide : facilitating effective learning relationships

The mentor's guide : facilitating effective learning relationships

Zachary, Lois J., author.
2012

"Thoughtful and rich with advice, The Mentor's Guide explores the critical process of mentoring and presents practical tools for facilitating the experience from beginning to end. Now managers, teachers, and leaders from any career, professional, or educational setting can successfully navigate the learning journey by using the hands-on worksheets and exercises in this unique resource. Readers will learn how to: Assess their readiness to become a mentor, Establish the relationship, Set appropriate goals, Monitor progress and achievement, Avoid common pitfalls, Bring the relationship to a natural conclusion. The new edition of this best-selling volume includes expanded coverage of: Coaching as distinct from and similar to mentoring, Diversity and cultural differences between mentors and mentees, Mentoring at a distance, especially online, Connections to author's companion volumes, Creating a Mentoring Culture and The Mentee's Guide"-- Provided by publisher.

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The mindful guide to conflict resolution : how to thoughtfully handle difficult situations, conversations, and personalities

The mindful guide to conflict resolution : how to thoughtfully handle difficult situations, conversations, and personalities

Puiman, Rosalie, author
2019

It's important to share your thoughts and opinions with others-and even more important to be able to do so without starting an argument or offending someone. Now you can prevent and resolve conflicts with help from this guide covering everything from understanding your own emotions better and learning how to address people in different situations, to getting through a difficult conversation, coming to a positive conclusion, and disengaging yourself when necessary. The Mindful Guide to Conflict Resolution provides the essential tools to mindfully communicate during any challenging situation. With this practical and informative guide in hand, you have the power to transform any difficult exchange or disagreement into a positive, constructive conversation.

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The no-nonsense guide to leadership, management and teamwork

The no-nonsense guide to leadership, management and teamwork

Allan, Barbara, 1954- author.
2019

"This book provides a straightforward and pragmatic guide to leadership, management and teamwork in contemporary library and information services. Contemporary managers and leaders in library and information services are working in a challenging context; dealing with multiple demands on their time, expertise and resources. This book translates theories in teamwork, management and leadership into practical guidance backed up with examples and case studies from current library and information workers globally. There is a focus on attitudes, values and practices that make for good leadership and management"--Publisher's website.

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Reimagining collaboration : Slack, Microsoft Teams, Zoom, and the post-COVID world of work

Reimagining collaboration : Slack, Microsoft Teams, Zoom, and the post-COVID world of work

Simon, Phil, author
2021

Microsoft Teams. Slack. Zoom. Google Workspace. Every day, hundreds of millions of people use these ├╝ber-popular collaboration tools, but only in decidedly limited ways: as email and Skype replacements. Because these folks are merely scratching the surface of what these robust collaboration hubs can do, they fail to realize their massive benefits. Blame ignorance, not malice. With rare exception, organizations, executives, and rank-and-file employees have historically worked in piecemeal fashions. They have lacked a holistic framework to fully understand the remarkable power of these applications, much less unleash them. At least until now.--Amazon.ca.

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Rituals for virtual meetings : creative ways to engage people and strengthen relationships

Rituals for virtual meetings : creative ways to engage people and strengthen relationships

Ozenc, Kursat, 1979- author.
2020

"The COVID-19 pandemic pushed us all forward into a world of virtual work and teams. However, humanity craves deeper relationships than that which is typically achieved during a Zoom call. Rituals for Virtual Meetings will help you unlock how virtual interactions work, and how to build, grow, and sustain meaningful relationships at work (and beyond) in an increasingly online world. This book is structured around the life cycle of a relationship: from introductions to working together to navigating difficult interactions. The book showcases behavioral strategies of virtual habits, norms, and rituals, collected from a diverse set of companies and communities. Rituals for Virtual Meetings reveals surprising insights--unveiling connections from gaming communities to stand-up comedy, moviemaking to behavioral science. Rituals for Virtual Meetings will help managers with direct reports in distributed locations build trust and rapport amongst team members. Employees will learn to facilitate better interactions with project partners and customers. Community leaders can use Virtual Rituals to activate an increasingly virtual member base. Teachers juggling virtual and in-person instruction can implement the strategies in this book to create a healthy community in uncertain times. Leaders and team members of all kinds need Rituals for Virtual Meetings to thrive in our evolving world."

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