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BiblioTech : why libraries matter more than ever in the age of Google
Palfrey, John G. (John Gorham), 1972-, author
Bikablo 2.0 : visuelles Wörterbuch ; neue Bilder für Meeting, Training et Learning = visual dictonary ; new visuals for meeting, training et learning
Haussmann, Martin, 1969-, author, illustrator, creator
Creating your library brand : communicating your relevance and value to your patrons
Doucett, Elisabeth
Effective data visualization : the right chart for the right data
Evergreen, Stephanie D. H., author.
Expect more : demanding better libraries for today's complex world
Lankes, R. David 1970-
The library as place : history, community, and culture
Minority leader : how to lead from the outside and make real change
Abrams, Stacey, author
Sacred stacks : the higher purpose of libraries and librarianship
Maxwell, Nancy Kalikow.
Speaking effectively : achieving excellence in presentations
Kline, John A., author
Storytelling with data : a data visualization guide for business professionals
Knaflic, Cole Nussbaumer, author
Using digital analytics for smart assessment
Farney, Tabatha, author.
The visible librarian : asserting your value with marketing and advocacy
Siess, Judith A.
See All Advocacy
The 17 essential qualities of a team player : becoming the kind of person every team wants
Maxwell, John C., 1947- author.
201 icebreakers : group mixers, warm-ups, energizers and playful activities
West, Edie.
4 essential keys to effective communication in love, life work - anywhere! : a a how-to guide for practicing the empathic listening, speaking, and dialogue skills to achieve relationship success with the important people in your life
Leal, Bento C. III, author
The 5 languages of appreciation in the workplace : empowering organizations by encouraging people
Chapman, Gary D., 1938- author
Big book of virtual teambuilding games : quick, effective activities to build communication, trust and collaboration from anywhere!
Scannell, Mary, 1959- author.
Crucial conversations : tools for talking when the stakes are high
The dysfunctional library : challenges and solutions to workplace relationships
Henry, Jo, author
Effective difficult conversations : a step-by-step guide
Soehner, Catherine, author
Facilitator's guide to participatory decision-making
Kaner, Sam, author.
Five dysfunctions of a team : team assessment
Lencioni, Patrick, author.
The graphic facilitator's guide : how to use your listening, thinking & drawing skills to make meaning
Agerbeck, Brandy, author
High-impact tools for teams
Mastrogiacomo, Stefano, author.
How to work with and lead people not like you : practical solutions for today's diverse workplace
McDonald, Kelly, 1961- author.
The librarian's guide to homelessness : an empathy-driven approach to solving problems, preventing conflict, and serving everyone
Dowd, Ryan, author
The mentor's guide : facilitating effective learning relationships
Zachary, Lois J., author.
The mindful guide to conflict resolution : how to thoughtfully handle difficult situations, conversations, and personalities
Puiman, Rosalie, author
The no-nonsense guide to leadership, management and teamwork
Allan, Barbara, 1954- author.
Reimagining collaboration : Slack, Microsoft Teams, Zoom, and the post-COVID world of work
Simon, Phil, author
Rituals for virtual meetings : creative ways to engage people and strengthen relationships
Ozenc, Kursat, 1979- author.
Serious work : how to facilitate meetings & workshops using the LEGO Serious Play method : with conscious incompetence
Blair, Sean (Founder of SeriousWork), author
Virtual team success : a practical guide for working and leading from a distance
DeRosa, Darleen M., 1970- author.
See All Communication
101+ great ideas for libraries and friends
Reed, Sally Gardner, 1953-
The 4 stages of psychological safety : defining the path to inclusion and innovation
Clark, Timothy R., author 1964- author
Community-led libraries toolkit : starting us all down the path toward developing public libraries.
Creating inclusive library environments : a planning guide for serving patrons with disabilities
Kowalsky, Michelle, author
Creating the customer-driven library : building on the bookstore model
Woodward, Jeannette A.
Five steps of outcome-based planning and evaluation for public libraries
Gross, Melissa, author.
Going places with youth outreach : smart marketing strategies for your library
Pfeil, Angela B.
Incubating creativity at your library : a sourcebook for connecting with communities
Batykefer, Erinn, author.
Learning Cree
Buffalo, Grace, 1939-
Libraries & gardens : growing together
Banks, Carrie Scott, author.
Reading matters : what the research reveals about reading, libraries, and community
Ross, Catherine Sheldrick.
Reclaiming Indigenous planning
The responsive public library : how to develop and market a winning collection
Baker, Sharon L.
Tactical urbanism for librarians : quick, low-cost ways to make big changes
Munro, Karen, 1973-, author
Transform and thrive : ideas to invigorate your library and your community
Stoltz, Dorothy, author
See All Community Building
5-star programming and services for 55+ library customers
Mates, Barbara T.
Library services for youth with autism spectrum disorders
Farmer, Lesley S. J. author
Readers' advisory service in the public library
Saricks, Joyce G.
Training library staff and volunteers to provide extraordinary customer service
Todaro, Julie, 1950-
Whole person librarianship : a social work approach to patron services
Zettervall, Sara K., author.
See All Customer Service
Crash course in marketing for libraries
Alman, Susan Webreck, author
Library marketing basics
Polger, Mark Aaron, author.
Look, it's books! : marketing your library with displays and promotions
Skaggs, Gayle, 1952-
Merchandising made simple : using standards and dynamite displays to boost circulation
LaPerriere, Jenny, 1970-
See All Marketing