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BiblioTech : why libraries matter more than ever in the age of Google
Palfrey, John G. (John Gorham), 1972-, author
Bikablo 2.0 : visuelles Wörterbuch ; neue Bilder für Meeting, Training et Learning = visual dictonary ; new visuals for meeting, training et learning
Haussmann, Martin, 1969-, author, illustrator, creator
Creating your library brand : communicating your relevance and value to your patrons
Doucett, Elisabeth
Effective data visualization : the right chart for the right data
Evergreen, Stephanie D. H., author.
Expect more : demanding better libraries for today's complex world
Lankes, R. David 1970-
The library as place : history, community, and culture
Minority leader : how to lead from the outside and make real change
Abrams, Stacey, author
Sacred stacks : the higher purpose of libraries and librarianship
Maxwell, Nancy Kalikow.
Storytelling with data : a data visualization guide for business professionals
Knaflic, Cole Nussbaumer, author
Using digital analytics for smart assessment
Farney, Tabatha, author.
The visible librarian : asserting your value with marketing and advocacy
Siess, Judith A.
See All Advocacy
The 17 essential qualities of a team player : becoming the kind of person every team wants
Maxwell, John C., 1947- author.
201 icebreakers : group mixers, warm-ups, energizers and playful activities
West, Edie.
4 essential keys to effective communication in love, life work - anywhere! : a a how-to guide for practicing the empathic listening, speaking, and dialogue skills to achieve relationship success with the important people in your life
Leal, Bento C. III, author
The 5 languages of appreciation in the workplace : empowering organizations by encouraging people
Chapman, Gary D., 1938- author
Big book of virtual teambuilding games : quick, effective activities to build communication, trust and collaboration from anywhere!
Scannell, Mary, 1959- author.
Crucial conversations : tools for talking when the stakes are high
The dysfunctional library : challenges and solutions to workplace relationships
Henry, Jo, author
Effective difficult conversations : a step-by-step guide
Soehner, Catherine, author
Facilitator's guide to participatory decision-making
Kaner, Sam, author.
Five dysfunctions of a team : team assessment
Lencioni, Patrick, author.
The graphic facilitator's guide : how to use your listening, thinking & drawing skills to make meaning
Agerbeck, Brandy, author
High-impact tools for teams
Mastrogiacomo, Stefano, author.
How to work with and lead people not like you : practical solutions for today's diverse workplace
McDonald, Kelly, 1961- author.
The librarian's guide to homelessness : an empathy-driven approach to solving problems, preventing conflict, and serving everyone
Dowd, Ryan, author
The mentor's guide : facilitating effective learning relationships
Zachary, Lois J., author.
The mindful guide to conflict resolution : how to thoughtfully handle difficult situations, conversations, and personalities
Puiman, Rosalie, author
The no-nonsense guide to leadership, management and teamwork
Allan, Barbara, 1954- author.
Reimagining collaboration : Slack, Microsoft Teams, Zoom, and the post-COVID world of work
Simon, Phil, author
Rituals for virtual meetings : creative ways to engage people and strengthen relationships
Ozenc, Kursat, 1979- author.
Serious work : how to facilitate meetings & workshops using the LEGO Serious Play method : with conscious incompetence
Blair, Sean (Founder of SeriousWork), author
Speaking effectively : achieving excellence in presentations
Kline, John A., author
Virtual team success : a practical guide for working and leading from a distance
DeRosa, Darleen M., 1970- author.
See All Communication
101+ great ideas for libraries and friends
Reed, Sally Gardner, 1953-
The 4 stages of psychological safety : defining the path to inclusion and innovation
Clark, Timothy R., author 1964- author
Ask, listen, empower : grounding your library work in community engagement.
Community-led libraries toolkit : starting us all down the path toward developing public libraries.
Creating inclusive library environments : a planning guide for serving patrons with disabilities
Kowalsky, Michelle, author
Creating the customer-driven library : building on the bookstore model
Woodward, Jeannette A.
Five steps of outcome-based planning and evaluation for public libraries
Gross, Melissa, author.
Going places with youth outreach : smart marketing strategies for your library
Pfeil, Angela B.
Incubating creativity at your library : a sourcebook for connecting with communities
Batykefer, Erinn, author.
Learning Cree
Buffalo, Grace, 1939-
Libraries & gardens : growing together
Banks, Carrie Scott, author.
Libraries and sanctuary : supporting refugees and other new arrivals
Vincent, John, 1948- author.
Nest city : how citizens serve cities and cities serve citizens
Sanders, Beth, author.
Reading matters : what the research reveals about reading, libraries, and community
Ross, Catherine Sheldrick.
Reclaiming Indigenous planning
The responsive public library : how to develop and market a winning collection
Baker, Sharon L.
Tactical urbanism for librarians : quick, low-cost ways to make big changes
Munro, Karen, 1973-, author
Transform and thrive : ideas to invigorate your library and your community
Stoltz, Dorothy, author
See All Community Building
5-star programming and services for 55+ library customers
Mates, Barbara T.
Library services for youth with autism spectrum disorders
Farmer, Lesley S. J. author
Library services to homeschoolers : a guide
Giovannelli-Caputo, Christina, author.
Readers' advisory service in the public library
Saricks, Joyce G.
Serving patrons with disabilities : perspectives and insights from people with disabilities
Training library staff and volunteers to provide extraordinary customer service
Todaro, Julie, 1950-
A trauma-informed framework for supporting patrons : the PLA workbook of best practices
Whole person librarianship : a social work approach to patron services
Zettervall, Sara K., author.
See All Customer Service
Crash course in marketing for libraries
Alman, Susan Webreck, author
Library marketing and communications : strategies to increase relevance and results
Anderson, Cordelia, 1974- author
Library marketing basics
Polger, Mark Aaron, author.
Look, it's books! : marketing your library with displays and promotions
Skaggs, Gayle, 1952-
Merchandising made simple : using standards and dynamite displays to boost circulation
LaPerriere, Jenny, 1970-
See All Marketing